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Services

Back Office

Optimize catalog updates, product data accuracy, order verification, returns management and marketplace compliance. We streamline fulfillment support to reduce refund rates, boost seller ratings and maintain seamless customer journeys.

Services

Back Office

Optimize catalog updates, product data accuracy, order verification, returns management and marketplace compliance. We streamline fulfillment support to reduce refund rates, boost seller ratings and maintain seamless customer journeys.

Smarter Operations, Built for Scale

  • Turning complexity into clarity.

Turning processes into performance. At POSE CX, back-office outsourcing isn’t just about efficiency; it’s about creating operational engines that fuel growth. We combine automation-first workflows, multilingual expertise, and flexible outsourcing models to help enterprises operate smarter, faster, and at scale. From finance and HR to order management and compliance, we simplify what’s complex and deliver measurable business impact.

Data Management & Processing

  • Accurate, secure, and built for intelligence.
We turn raw data into actionable value. Through data entry, cleansing, validation, and analytics, our teams ensure accuracy, consistency, and reliability across all business functions. The result: faster decisions, better forecasting, and reduced operational errors, all powered by automation and human oversight.

Finance & Accounting Support

  • Precision-driven financial operations.
From invoice management and reconciliations to accounts payable and receivable, we support your finance teams with streamlined workflows that improve visibility and control. Our automated systems reduce cycle times, eliminate bottlenecks, and maintain compliance across every transaction.

HR & Workforce Administration

  • Empowering people through smarter processes.
We manage the critical HR tasks that keep your teams moving, including recruitment support, onboarding, payroll processing, and credential verification. Our approach ensures consistency, compliance, and scalability, so you can focus on building culture while we handle the operations.

Order & Inventory Management

  • Security and structure for peace of mind.

We organize and protect your business-critical documentation with secure records management, regulatory reporting, and audit-ready frameworks. Every process is built on ISO, GDPR, and HIPAA standards, ensuring confidentiality, traceability, and full compliance.

Document & Compliance Handling

  • Security and structure for peace of mind.
We organize and protect your business-critical documentation with secure records management, regulatory reporting, and audit-ready frameworks. Every process is built on ISO, GDPR, and HIPAA standards, ensuring confidentiality, traceability, and full compliance.

Research & Knowledge Services

  • Insights that guide smarter business decisions.

Our specialized teams deliver market research, reporting, and executive dashboards that reveal opportunities, risks, and performance patterns. We turn data into strategy, helping leaders plan confidently and act decisively.

Automation-First Agility

  • Scale smarter. Move faster. Deliver more.

At POSE CX, agility isn’t just about speed; it’s about intelligent scalability. Our automation-first workflows accelerate onboarding, streamline operations, and remove friction from every stage of delivery. From workforce scheduling and ticket routing to data processing and reporting, automation enables your teams to scale in weeks, not months, with precision, control, and measurable impact.

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